Next Phase - Planning stage

Time to use those goals you set

This is where planning comes in.
And you have to plan EVERYTHING!

First plan - the products

What are you focusing on?

Is it your bestsellers? Or old stock?
Or is it a new product you’re trying to add?

There’s no right or wrong product as long as it aligns with your goals.

If you’re trying to add more things, a new product is great
If you’re rewarding loyal people, bestsellers

There’s nothing wrong with pushing what you like
Planning makes you more focused

Now it’s time for the platform

When it comes to where you’ll hold it, use your goals

.If you’re:

launching a new account or site, hold it there.
rewarding loyal clients or clearing your store, use your top platform.
collecting contact, use WhatsApp or your email list.

You also need to choose platforms for:

1. Order management platform - manually on socials or store sites automatically

2. Payment (a reliable bank for transaction)

3. Delivery - What compan y will you use? how will you track packages?

4. Complaints - where you’ll attend to customer feedback (social media, WhatsApp or email)